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FAQs

1. What products do you offer at Murahlah?
We offer a wide variety of home furniture, including cabinets, dividers, wardrobes, dining sets, sofas, tables, and mirrors. Our collection is designed to suit all types of homes, with options that balance style, functionality, and affordability.

2. How can I place an order?
You can easily browse and shop our products directly on our website. Simply add the items you want to your cart and proceed to checkout. Once your order is confirmed, we will process it for delivery.

3. What payment methods do you accept?
We accept a variety of payment methods, including:

  • Credit/Debit Cards
  • Online Bank Transfers
  • eWallets (e.g., Touch 'n Go, GrabPay, etc.)

4. Do you offer delivery?
Yes! We provide delivery to locations across Malaysia. Delivery charges will vary depending on the size of your order and your location. You’ll be able to see the shipping cost at checkout.

5. How long will it take for my order to arrive?
Orders typically ship within 2-4 business days. Delivery times may vary depending on your location, but most orders will arrive within 5-7 business days after shipment. We’ll send you tracking details so you can monitor your delivery.

6. Can I cancel or change my order after I’ve placed it?
Once your order has been confirmed and processed, we are unable to make changes or cancellations. However, please contact us as soon as possible if there’s an issue, and we’ll do our best to assist you.

7. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on the delivery carrier’s website.

8. What is your return policy?
We want you to love your purchase! If you’re not completely satisfied with your order, you may return most items within 14 days of receiving them. Please ensure the items are in their original condition, and contact us at hello@murahlahshop.com to initiate a return.

9. Do you offer assembly services for furniture?
Currently, we do not offer assembly services. However, most of our products come with easy-to-follow instructions, and assembly is simple for most items. For larger or more complex pieces, we recommend hiring a professional assembly service if needed.

10. How can I contact customer service?
You can reach us via:

We’re happy to assist you with any questions or issues!

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